đ Navigating the nuances: OpenAI's approach to privacy for business accounts đ
- Admin
- Nov 26, 2024
- 2 min read
Unlocking the power of the artificial intelligence used by ChatGPT comes with responsibilities, especially when it comes to data privacy.Â
OpenAI offers a solution for business customers in the form of separate account categories, namely ChatGPT Enterprise and ChatGPT Teams. For companies considering this product, it is crucial to understand the differences in functionality that come with using these account categories in light of OpenAI's privacy policy.
Key Differences in Data Processing:
1ď¸âŁ Enhanced data ownership and control: Businesses retain ownership of their data. OpenAI commits not to use business data from both Team and Enterprise or their API Platform for model training. This ensures that inputs and outputs remain proprietary to the business, safeguarding sensitive information.Â
2ď¸âŁ Deletion of data: Workspace administrators for Business Accounts have the authority to set the duration of data retention. Conversations that are removed will be erased from OpenAI's ChatGPT systems in 30 days, except in cases where legal requirements necessitate longer retention.
3ď¸âŁ Advanced security measures: Both Teams and Enterprise accounts incorporate several security features and privacy measures tailored for organizational use. They meet SOC 2 compliance standards and employ encryption for both data in transit and at rest. Additionally, these accounts provide administrative controls for team management, domain verification, single sign-on (SSO) capabilities, and tools for analyzing usage.Â
4ď¸âŁ Increased transparency: In the context of increasing emphasis on regulatory adherence, OpenAI's privacy policies Enterprise and Teams accounts, i.e. accounts used by entrepreneurs,are structured to align with international data protection standards, such as the GDPR.Â
5ď¸âŁ Privacy and Access Control: Workspace administrators are given greater control over workspace access and permissions, increasing the chance that sensitive information remains accessible only to authorized individuals.. Additionally, OpenAI personnel may access conversations solely for resolving technical issues, recovering data at the explicit request of the user, or when mandated by legal obligations.Â
